CARE GUIDE
Every KAAI piece is designed to move with you: through work, travel, and the moments in between. The leathers are chosen for their durability and refined finish: made to withstand daily life while ageing beautifully over years.
This guide brings together simple, effective care practices to help your bag continue to support you, every day.
GENERAL CARE PRINCIPLES
To protect your items on a daily basis, the following precautions are recommended:
Hand gels typically contain up to 70% alcohol, which can cause permanent discolouration on leather, including our protective-coated pieces.
If your hands have recently had contact with sanitiser, allow them to dry fully before handling your bag. Should any gel transfer onto the leather, blot it away immediately with a dry, clean cloth. Unfortunately, alcohol stains cannot be reversed once they have set.
To restore the lustre of your hardware, gently polish it with a dry jewellery polishing cloth.
Avoid moisture which can dull the finish over time.
- Use your dustbag: store in the provided dustbag to protect your bag against dust, light and contact with other surfaces.
- Maintain the shape: store upright and lightly filled to preserve the structure of your bag over time.
- Let it breath: avoid storing inside sealed plastic bags or airtight containers to let the leather breath.
- Avoid extremes: choose a cool, dry place for storage away from direct sunlight and heating outlets.
- Separate your bags: avoid stacking bags or pressing them together as prolonged pressure can deform the structure.
- Hardware inside: tuck removable straps inside before storing.
Always attach shoulder straps with the KAAI logo facing outward and ensure the clasp clicks fully into place before wearing.
On the Ikon Shoulder, the strap should sit at the back of the metal rings for the best fit and comfort when worn crossbody or on the shoulder.
The Ikon Clutch comes with two straps — a shorter one, which attaches to the side rings for shoulder carry, and a longer one, which threads through both side rings for crossbody wear. Remove both straps entirely for an elegant clutch to carry under the arm.
CARING FOR YOUR LEATHER
To keep your bag looking its best, the following guidelines are tailored to each type of leather finish:
Our plain and grain leather bags are crafted from 100% Italian cow leather, finished with a protective coating that gives the leather its water resistance, scratch resistance, and long-lasting colour.
Daily cleaning
- Wipe with a lightly damp cloth: for everyday marks, a soft cloth is all you need. If needed you can use some mild detergent like a soft white or natural soap. Be sure to test these products first before applying them to the entire bag.
- Act quickly on spills: blot any liquid immediately with a clean, dry cloth. The protective coating is water-resistant, but quick attention prevents any risk of permanent marks.
- Avoid specialized leather care products: the innovative coating replaces the need for traditional care products. Leather creams could unexpectedly damage the finish of your bag.
Our Nappa & Soft Touch leather bags are crafted from a supple 100% Italian cow leather. Unlike our coated leathers, Nappa has a more natural finish which is NOT scratch resistant and rewards a little more attention.
Before the first use
To guarantee ultimate protection, we suggest treating your Nappa and Soft Touch leather bag 24h before taking the bag outside with a transparent water-repellent leather care product.
Daily cleaning
- Use a leather cream to maintain the quality of the bag. Apply it on a soft, dry cloth and evenly rub it into the leather. Be sure to test the product first before applying it to the entire bag. Let the product dry completely before use.
- Act quickly on spills: blot any liquid immediately with blotting paper, without rubbing. Then softly glide a white damp cloth over the stain, moving from the outer to the inner side. Allow to air dry and polish with a gentle, dry cloth.
Our platina gold and silver Ikon Clutch is crafted from 100% Italian calf leather, given a special treatment for a brilliant finish. The leather is water resistant but NOT scratch resistant.
Daily cleaning
- Wipe with a lightly damp cloth: for everyday marks, a soft cloth is all you need. If needed you can use some mild detergent like a soft white or natural soap. Be sure to test these products first before applying them to the entire bag.
- Act quickly on spills: blot any liquid immediately with a clean, dry cloth. The protective coating is water-resistant, but quick attention prevents any risk of permanent marks.
- Avoid using specialized leather care products as they may damage the bag’s coating.
Our embossed leather bags (Croco, Snake, Ostrich and Snake-printed bags) are crafted from a supple 100% Italian calf leather. To enjoy your bag as long as possible, aftercare is recommended.
Daily cleaning
- Every 3 to 4 months, use a transparent water-repellent leather care product to maintain the quality of the bag. Apply it on a soft, dry cloth and evenly rub it into the leather. Be sure to test the product first before applying it to the entire bag. Let the product dry completely before use.
- Avoid using detergents or chemical products as these may damage the leather's finish.
- Act quickly on spills: blot any liquid immediately with a clean, dry cloth.
Suede is a naturally delicate material that requires a little more care than smooth leather. Its soft, napped surface is more susceptible to moisture, staining, and scuffing but with the right attention, it ages beautifully.
Our suede bags are pre-treated with a water-repellent finish and ready to wear. To maintain protection, refresh the suede every 6 to 9 months:
- For dry marks and surface dust, use a soft suede brush, working gently in one direction to lift dirt without disturbing the nap. You can brush softly against the grain to restore its natural texture.
- Apply a suede protector spray to create a light barrier against moisture and staining. Spray lightly from a 10 to 15 cm distance and let it dry before use. Do not rub the product into the leather.
Daily care
- If your bag gets wet, blot excess moisture immediately with a clean, dry cloth. Allow to dry naturally at room temperature. Once fully dry, brush gently with a suede brush.
- Keep suede away from rain where possible. Avoid contact with oils, perfumes, and hand creams, which can leave permanent marks. don't use regular leather cleaners, conditioners, or a damp cloth.
Nylon pieces are designed for durability and ease: lightweight, resilient, and simple to maintain.
Daily cleaning
- Wipe down with a soft, lightly damp cloth to remove everyday marks and dirt. For more stubborn stains, a small amount of mild soap can be worked in gently with a soft cloth, then wiped clean with a damp cloth and left to air dry. Avoid soaking the fabric or submerging the bag in water.
- If your bag needs a more thorough clean, you can machine wash it, but only occasionally. Wash at a maximum of 30°C (86°F) to protect the fabric and use a gentle cycle. Consider placing it in a laundry bag for added protection. Always air dry your bag as the heat from a tumble dryer can damage the nylon and the shape of your bag.
- Avoid harsh detergents, bleach, and abrasive cloths, which can break down the fabric and affect the water-resistant finish over time.
WARRANTY
Your KAAI bag is covered. Here's what you need to know:
- Legal warranty: Every KAAI item carries a two-year legal warranty from the date of purchase. If your bag presents a defect within this period, repair costs are on us. Proof of purchase is required.
- What's not covered: normal wear and tear, staining, accidental damage, exposure to chemicals or fluids, pet damage, or alterations made by anyone other than KAAI fall outside the warranty.
- After two years: we're happy to advise you on services beyond the warranty period. Reach out to us and we'll do our best to help.
- Find more information on Warranty on the FAQ page.
"Your bag is made to last.Get in touch with our customer care team for personal advice.
We are here for you to make sure it does"
